USER RESEARCH

Intranet design for large IT organization

  • Conducted focus group sessions with key user groups.
  • Documented user ecosystem along with key tasks, requirements, and challenges.
  • Derived user mental model based on insights from the data.
  • Documented user personas.
  • Outlined UI strategy & concept architecture, which would form the foundation of wireframe designs.
Process
Methodology
Key Learnings
User Ecosystem
User Mental Model
Persona
UI Strategy
Concept Architecture